exactly, I updated mine before I looked into this. I'm happy for VicRoads to replace my Qld license, they charge less than $30, QLD Transport want over $80. Maybe it is old-school, but I'd show up at one of the offices. The official VicRoads website: https://www.vicroads.vic.gov.au/, Download the Replacement Victorian Licence or Learner Permit form [PDF] from the. VicRoads must suspend driver licences in a number of circumstances. Speaking to Virginia Trioli onMornings, Acting Chief of Metro Transport, Alan Fedda,said the Department of Transport wasworking as quickly as possible to ensure those affected could change their licence number. It doesn't say anything about how to request it? To book an appointment to take a drive test, call 13 11 Same expiry date. A new plastic card will be issued within ten business days. Press question mark to learn the rest of the keyboard shortcuts. Gov can charge back from Optus as fine rather asking every citizen to claim it back from optus. will be issued with a replacement driver licence card that has the 'A' automatic condition removed. Cybersecurity expert Simon Smith said this was "not good enough" and all licences needed to be moved to the new system. Otherwise if you prefer you can use Google or Microsoft 2FA apps. VicRoads plans, develops and manages the arterial road network and delivers road safety initiatives and customer focused registration and licensing services. The breach affected up to 9.8 millioncurrent and former Optus customerswho had personal details such as passport and licence numbers stolen in the hack. Thanks Optus . This request will be validated against the Optus information once available. 19; VicRoads needs to provide a licensed driver 28 days' notice to change, vary, suspend or cancel their licence. The new licence will cost users $29, with "reimbursement advice will be issued by Optus to customers in the coming days". We lost 3 months of recent data as all the backups were encypted as well. Why does VicRoads have my QLD Drivers license details, and where did then get them from??? I mean, if there is a data breach, I hope they would want to see you in person to verify the photo at least. This website is privately owned and is not affiliated with Victorian Transport Services. Maybe they haven't updated the site yet, it was a late announcement. That's the spirit ! Making sure Optus pays, so the fee's don't get taken out from taxes paid by Aussies. They can't just say sorry and walk away from this easily. Will the likes of Toyota and Ford follow their lead? I hope optarse is also paying costs for all changes made to websites and systems like vicroads is attempting. Says in there that if you're concerned and have been contacted by Optus about the breach you can request a replacement licence - sounds like they've considered it and are allowing changes. @EnALup: Fair enough, but cost of administration for the whole process needs to be considered too. Custom Plates are an easy way to accessorise your ride. Thank you for sharing the link. Every time Service NSW replaces your licence a new card number is issued. This procedure will take you a few minutes. Further information on licence replacements is expected shortly. You can access the secure form here (External link). When you log in, you get an error saying you have no active accounts but the links provided on whirlpool still work. Most people probably gave one or the other. Because Service NSW cares about tax payer money being spent to fix corporation failures. Nancy Pelosi interview, Russia's US election meddling, and Iran reportedly hangs dead man. Just click or open with Authenticator app which opens Passwords in Settings and add it to your existing saved VicRoads password. Kelly Rosmarin either needs to cut her salary dramatically or step down as CEO. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. dunno how that works but ooookaaay. Need to replace both!! Even more than that. Pretty dumb move by Service NSW. Volvo won't sell petrol cars here by 2026. VicRoads said it was in discussions with Medibank to understand if Victorian driver's licence data hadbeen part of their breach,but said it did not have any confirmationthat any Victorian driver's licences had been exposed. A letter of demand made with letters cut out from Optus marketing material? "What good is a verification number if it too is stored with the data that gets breached? A subreddit for Melburnians and Melbourne enthusiasts! Good to know more things support app based 2fa. In the case your license has been stolen or lost, you will be requested to notify the theft to your local police station. Further information on licence replacements is expected shortly. I think he just meant that driver's license is much easier to replace than passport. Does it really bother you that much? Has it ruined your whole day to see this being posted as a deal to help so many people? Interestingly, by logging into my Optus Acct and using the first URL in the whirlpool post I can see a contactID, some contact details and an indicator that Optus have used my Drivers licence as ID. @McFly: how we'd know if the hacker's deleted relevant incoming emails and texts? if there isn't one, then the 'market' is ripe for it :-), @capslock janitor: You'll have an email if you're affected. It is necessary to remind all drivers to keep their personal information updated in the VicRoads system at all times. This was never reported. eg having to check with overseas embassies before renewing, visiting locations of concern. They have only just found out they were compromised. * A card payment fee applies. "By the end of the year, these customers will use both their licence number and card number to prove their identity for services like opening bank accounts, loan applications, phone contracts and real estate transactions," VicRoads said on its website. The real question is why are we using static document numbers for ID purposes at all, instead of Tokens. Video explainer: https://youtu.be/2ZLnBx8Mm40. DFAT has brushed their hands off, saying no one can travel with just a passport no, but it doesn't take away the risk of financial fraud. Maybe the left hand of our public service will finally talk with the right? I don't know why the newspapers say it takes 6 months to renew. Edit: the link is now up https://www.vic.gov.au/victorian-drivers-licence-record-flag-optus-breach, Get your 2FA setup. I dont think the site has been updated since the announcement via media at 7pm, Mate, I had international documents on Optus account apparently. In some cases, the license can take up to 4 weeks to arrive: i.e if you live overseas or interstate. It was dem koala's stooge, we need to wipe them out. @bio: The API was exposed to the public Internet without any authentication. Place it in an envelope with a cheque to pay the fee. Complete the document using capital letters. Show the real you with a personalised Custom number plate. VicRoads will issue redesigned licences in response to the Optus breach A new security number will be printed on the back of the card for identity verification An estimated 942,000 Victorians were affected by the October hack @capslock janitor: You'll have to ask them about that one, "You will need to pay for the replacement and will need to discuss with an Optus representative if you wish to be reimbursed.". So are they just flagging the licence or are they also replacing the licence ( including a new licence number)? Its the licence number that the needed for ID. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. You are looking at a 6 month wait right now for passport renewals, can't imagine trying to add another few million people onto the list. Don't forget, a range of online services is readily available for all your priority registration and licensing needs. Forget about an explanation about why they continued to retain my id and other documents on an ongoing basis after I signed with them.4-5 years ago. You also need expiry for ID check, which would be updated when getting a new card I would assume. "Anyone who has been notified by Optus that their licence details have been involved in the breach can contact VicRoads from Wednesday 28 September to have their Victorian driver licence record flagged. Dom.has asked Gladys to appoint John to sort it out. Order a replacement online Order a replacement licence or learner permit online via your myVicRoads account, and pay the replacement fee by VISA or Mastercard*. This is dangerously common. If you're visiting Victoria for less than six months you can drive on your overseas driver licence provided it is valid and current. @thwarted: It is not exposed, it is (at least now) only available for the account owner, but I agree that it shouldn't have been stored in the first place. Edit: to be fair, most companies that have this data might have the legal minimum in terms of controls on it (encrypted at rest, maybe masked or hidden to users, and so on) . It's not about what YOU use as ID it's what someone impersonating your identity uses for ID. for those of us who can't remember if we gave Optus our driver's licence and/or passport details): https://whirlpool.net.au/wiki/optus_sept_2022_breach. All they say in the passport.gov.au is apply for a passport if you like, but you are paying for it. If you've been impacted you need to contact VicRoads and 'flag' your account. This service will take some more time than the online service for the driver, but the delivery time for the license will also be 10 days (Like mentioned before, it can take up to 4 weeks in some scenarios). The 2022 US midterm elections are nearly here. Do not request a license replacement until further announcements are made. Driver licences can be renewed for three or 10 years. He said some Victorians would be waiting 10 years, as this is the maximum time a licence is valid. https://www.vic.gov.au/victorian-drivers-licence-record-flag-optus-breach. Records will also be flagged within the national database. Order a replacement driver licence or learner permit Order your driver history report More in Licences. Catch up with The Loop, ASX to rise as Wall Street rallies, European stocks hit a seven-week high, NT opposition to attend anti-crime meeting despite 'racist' comments on organiser's social media account. rumour has it that what the people in that processing dept have done is - class backlog as backlog - remediate / lower SLA unmet by printing out JUL / AUG submissions to increase on output performance, and lower OVERALL turnaround kpi times . The new licence card number will become a feature of all new and replacement Victorian driver licences issued from November 2022. They share drivers info to one another, that's why you still get your fine in your letterbox if you get caught for speeding interstate. They have announced no replacement passport will be offered as a result of the breach. It is necessary to remind all drivers to keep their personal information updated in the VicRoads system at all times. You can check what personal info was compromised by following these instructions (i.e. First Australians and Traditional Custodians of the lands where we VicRoads will issue almost 1 million newlicences to Victorians who had their privacy breached as part of October's Optus hack. @McFly: I expected my drivers licence number to NOT be exposed since its only use AFAIK is to prove my identity during the service activation phase. We acknowledge Aboriginal and Torres Strait Islander peoples as the @Bramasaurus: lol.. what on earth is the point then.. @jordnz: I question Service NSW that, this is their response: The rules for verifying driver licence changed on 1 September 2022. Optus should reimburse all affected customers (old and current) and provide immediate services to assist customers fix their blunder. BTW I also just noticed that it's exposed in the first URL as well. It is a Lib gov after all. Depends on what ID people gave them. @evasive: Doesnt work if youre no longer a customer. Both drivers license and passports were compromised right??? All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. While new cardswill be provided to the licence holders caught up in the breach, the security measures will become standard from November 2022 for all new and replacement licences. Sep 27, 2022], https://twitter.com/SharnelleVella/status/1574671703229181953. Unless you're talking a long game and saying from now on you don't want to expose your passport details in case of another breach in the future? The Document Verification Service (DVS) makes it harder for people to use fake identity documents. New security number to be introduced for all Victorian driver licences after recent cyber attacks, Catch up with The Loop, your quick wrap of this morning's news, For the latest flood and weather warnings, search onABC Emergency. (Is the driver's own responsibility to be updated and not to miss any VicRoads notification). @nomadspartan: My expiry remained the same. Copyright 2006-2022 OzBargain ABN: 26 144 073 772, [VIC] Free New VIC Drivers Licence for Optus Data Breach Customers @ VicRoads, Office of the Australian Information Commissioner, https://www.ozbargain.com.au/comment/12727250/redir. The replacement card will be mailed to your recorded address within 10 working days. Waiting for the Services NSW app to be updated. Now, organisations must verify both your licence number AND your card number. VicRoads to issue second driver licence number to protect Princes Bridge is getting a dedicated bike track can we fuck off with scare tactics about dumb subjects What's the point of a bike lane if cars are allowed to Where can I purchase this type of bed frame? Shouldnt Optus themselves pay for customers to get new licences etc? The Department of Transport and VicRoads are also committed to supporting impacted individuals who wish to have their licence replaced. No they didnt. My point is, the root issue is to store it while (as far as I understand) they were not required to that by law. This helps to protect your identity without having to change your licence number. Learner Driver Mentor Program. Far out. 'When it comes to nuclear war, accuracy doesn't really matter': What can we expect next from North Korea? Victorians whose identification details were compromised in Optus's data breach can apply for a new driver licence through VicRoads, free of charge. The government willnow issue redesignedlicences with an additional security number on the back, similar to card verification value (CVV) codes used on credit and debit cards. Your license will arrive in 10 days at the home address registered on the system. How to get a heavy vehicle licence : VicRoads Oct 10, 2022if you were a holder of a probationary driver licence with an automatic condition, the A . This request will be validated against the Optus information once available. @neil aus: At the end of the day the tax payer is paying for these free licenses. Not very difficult tbh if they want. Any Optus customer who is concerned about their licence information is recommended to contact VicRoads via the dedicated channels above to request to have their details flagged. The DVS does not check facial images and is used in both the public and private sector. The result will simply be yes or no. 'Cooperate or perish': UN Secretary-General Antonio Guterres frames climate change as battle for survival in COP27 speech, Russia's strategy in Ukrainefeatures five elements. The Victorian Government will work to progressively implement this additional protection for all 5 million Victorian licence holders once the rollout for those impacted in the Optus data breach is completed. So much for their transparency!. Previously they needed the off hours to process the days changes, but obviously with new processing power they dont need all night anymore. If you need to replace your licence you can now do that free of charge - the info you need is here: http://vicroads.vic.gov.au/optusbreach The State Government will cover the cost of the replacement and charge this back to Optus. Back to Page-Not-Found menu Renew, replace or update your licence How to flag your Victorian driver licence Renew your licence Renew your learner permit Update your details Replace your licence or learner permit Find a photo point location Cancel (surrender) your licence and/or learner permit Driving in another country New to Victoria Your Ls About 342,000 Victorians flagged as directly affected by the Optus breach will receive their new cards by the end of the year, while the remaining 600,000 identified by theDepartment of Home Affairs can expect their cards by the first quarter of 2023. Exactly. Arent these the same fuckwits running off legacy software that literally have opening hours that cant be changed. "The Victorian government will work to progressively implement this additional protection for all 5 million Victorian licence holders once the rollout for those impacted in the Optus data breach is completed," VicRoads said. The license renewals are exspenve at $292.80 for 10 years. "News flash" , the damage is done . I got my passport renewed in 3 weeks. @Bramasaurus: Thats (profanity). You cash find out for sure by following this https://whirlpool.net.au/wiki/optus_sept_2022_breach. I used to work there, and whilst there our main database (sharepoint site) was subject to a ransomware attack. NSW govt is looking bad compared to QLD, VIC and SA. At least I found that they have 2FA now and took the opportunity set it up. renew is due next year. Optus media release updates on the cyberattack. does that mean I get a new 3 years license? In the interim, please do not use the usual replacement licence services. He also cast doubt on implementinga verification number as a security measure. Remember that we are never going to solicit any personal information, ID or credentials. Anyone know if this will this extend the expiry date? Your existing photo will be used for your replacement licence or learner permit. @jkart: It worked for me and I haven't been with optus for over 2 years. Two-step verification All VicRoads accounts offer two-step verification by SMS or authenticator app. "It is not really specified how the main database will be protected, how validations will occur for existing companies, and how mismatches and existing licences holder queries will be treated.". I assume they factor in admin into that cost. Just that you can flag the current one. By phone - call us on 1300 554 853 at any time and follow the prompts. That's what I heard from the news this evening. Thats not what I read from that. Check out our handy guide, Live: Nancy Pelosi interview, Russia's US election meddling, and Iran reportedly hangs dead man. See Also: Driver License replacements for other states. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It checks whether the biographic information on your identity document matches the original record. Replacement of a Driver's license by mail. A dedicated form has been created for concerned customers to request to have their Victorian driver licence record flagged and protected on the Victorian and national licence databases and the Australian Government's document verification service. VicRoads said data obtained from theDepartment of Home Affairsconfirmed that 942,000 Victorian licence holders had theirdetails compromised as a result of the Optus data breach. The law is pretty poor in terms of penalties, would need to sue them. "We will request Optus repays the cost of the new licences to the Victorian Government.". Web page? Companies without a strong sense of danger, respect or privacy always keep all the data they can on hand "just in case". We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. live, learn and work. https://www.abc.net.au/news/2022-09-27/online-account-claims "We will request shall demand Optus repays the cost of the new licences to the Victorian Government.". They're billing Optus, they should do 10 year renewals for everyone while they're at it. All the personal data, the name, and the home address must be written correctly. The Department of Transport and VicRoads are also committed to supporting impacted individuals who wish to have their licence replaced. Enhance the look of your car or motorbike today! . For an easy and convenient experience please visit our full list of online services. I had received a generic email form optus about the breach without saying anything about what information was lost. You can renew your licence: Online (External link), by paying by VISA or Mastercard*. No point then. It's free, VICRoads will ask optus to pay for it. Very rare (and slightly disconcerting) sighting of a Press J to jump to the feed. The official VicRoads website: https://www.vicroads.vic.gov.au/, To obtain information about VicRoads services, 2022 VicRoads.net - This website is privately owned and is not affiliated with the Victorian Transport Services. You can pay by VISA or Mastercard*. Space to play or pause, M to mute, left and right arrows to seek, up and down arrows for volume. Now I know! an appointed administrator who can provide Letters of Administration a person who is legally appointed to act for another person (Power of Attorney). Can confirm that the Licence number stays the same. Helping disadvantaged young people gain . Optus' reputation is spent with this mess up and they're doing nothing to even pretend it's a big deal. Published: YesterdaySun 6 Nov 2022 at 9:30pm/with Virginia Trioli, Published: ThuThu 3 Nov 2022 at 9:30pm/with Virginia Trioli. This means the DVS will only verify the details of your most recently issued licence. How soon will we know the results? Good luck to me trying to get Optus to pay for all those documents that are replaced by some other government. The other way to replace a driver's license will be using the regular mail service. To proceed with this follow the next steps: Guideline to proceed with the replacement by mail: This website is privately owned and is not affiliated with the Victorian Transport Services (VicRoads). Your home of Australian stories, conversations and events that shape our nation. For those on iPhone, iOS 16 supports 2FA in the Passwords area in settings. The passport system is already too banked up to deal with it. The government said it would seek reimbursement of costs from Optus for the replacement of the licences. But that means nothing when you fail basic engineering security stuff like optus has here. Whats the point if so. I wasn't sure what information they retained. Replacement of a Driver's license using the online service. I don't think it's unreasonable to push Optus for the cost instead. Unless the newspapers found some people with complicated passports to talk to Seems people don't like other people having a difference of opinion. Optus customers in Victoria whose details were compromised in the data breach can apply to have their driver licence replaced for free. If a driver's license has been stolen, lost or damaged, the driver can apply for a new license following the following steps. The Document Verification Service (DVS) is currently used by: 120 Commonwealth, state and territory agencies 20; VicRoads is not able to run demerit point suspension periods at the same time as a non-demerit point suspension or cancellation. Its a replacement/change of ID number, not a renewal. Pretty slack company they are. The link says nothing about a free replacement? You'd think they'd explain what they mean by "contact us". Cause ServiceNSW only cares about $$$$. The website has been updated with the following information. I'm not angry and I didn't downvote the deal, just believe it's out of place. Replace in Victoria. Here's how they'll shape the war in 2023, Ukraine says Russian troops loot and occupy Kherson homes as battle looms, Briefing papers show NT government quietly approached defence about AUKUS nuclear submarines, Vandals or heroes? The new VicRoads licences are designed to protect current and former Optus customers . ( Vic Roads ) Victorians whose identification details were compromised in Optus's data breach can apply for a new driver licence through VicRoads, free of charge. Does that mean the number is the same? People affected should visit theVicRoads website and fill out the dedicated form to request a new licence. Unfortunately I haven't recently purchased any data breaches. The article vicroads setup is next to useless. How does Optus know what personal info was compromised? To replace your licence you'll need to: be a resident of Great Britain (there's a different service in Northern Ireland) not be disqualified from driving for any reason pay 20 by MasterCard,. Catch up with The Loop, Ash Barty rules out return to tennis or any sport, saying she is no longer 'searching for what's missing', Andrew Forrest says big companies are 'forcing' customers to 'destroy the planet', The breach affected up to 9.8 millioncurrent and former Optus customers. Very pointless! Only for data breach customers. I can only flag my DL number, and theyre still considering changes. Optus have bought protection from NSW liberals. Phone? Smoke signals? 1100 private sector organisations including banks, credit agencies and telcos. Nothing here mentioned that you can actually change your license number, The word "number" or "identifier" does not appear in the article once. @hoit: Yes, it was, that's why I said "not exposed [] at least now". Optus should pay for the issue of new passports too! Cancel your licence and apply for a refund You can surrender your licence and apply for a refund in person or by post by completing a refunds form [PDF 262 Kb]. Theyre only swap for a new card number not licence number. I hope so as well, but unfortunately the world doesn't work in that way. NSW Customer Services Minister Victor Dominello said people in the state can get a new digital driver's licence issued instantly via the Service NSW app. When finalizing the process you will receive a receipt, ensure you keep it until you receive the new license. So I work in the data industry. Another COVID-19 wave's on the way, so what are the rules if you test positive? It will not, however, prevent people using licence information in third party usages such as applying for bank accounts or any other circumstance which requires a drivers licences as a form of ID. ", "Anyone who is concerned about their licence details and has been notified by Optus that they have been involved in the breach can contact VicRoads from Wednesday 28 September to have their record flagged and request a replacement.".
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